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Internet Connections & Wifi
Are you looking for a simple solution to get your Internet up and running in France?We specialise in supporting Wifi & Internet connectivity requests and issues, as well as and dealing with French ISPs (Internet Service Providers) & France Telecom for individuals and businesses.
As a business we:
- are a fully registered UK company with offices based in Winchester & in Chamonix, France
- speak fluent English, French, and Geek - so you can understand us and we can deal with suppliers on your behalf
- are specialised in understanding you and your requirements
- have experience of dealing with all the main French ISPs, including Orange, SFR and others; both for consumer and business-grade solutions
- have excellent knowledge of Liveboxes, Neufboxes, and other devices; although we regularly recommend changing such ISP-supplied hardware to more robust & reliable alternatives...
- enjoy listening to hold-music, so you don't have to
- get results fast!
Our services include:
- ordering & setting up Internet access - tailored to your needs
- supplying & configuring modems and other hardware
- improving your security online
- resolving wifi connectivity issues
- helping to resolve difficulties with your provider - such as loss of connectivity and billing issues
- telephone line connections & VoIP - Voice over Internet calls
- '3G' and on-the-road / roaming support
Pricing
For standard broadband/wifi connections we offer fixed price packages, from 299 EUR TTC (incl. tax). We will take care of the entire process - ordering the connection(s), dealing with the provider, and posting you a pre-configured modem which we will talk you through plugging in. Package prices vary depending on the ISP and hardware you opt for or request.
For support issues we charge a pro-rata hourly rate for our time; with minimum intervals of 15 minutes. Most cases are resolved in 1-2 hours and we advise you if we are likely to go over agreed time-limits, ahead of time.
For detailed prices and a quote please call +44 (0)1962 791191 (UK) or +33 (0)4 50 53 60 92 (France) and ask to speak to Robin [ext. 209]; or email us today to discuss your requirements.
